Workplace Bullying Lawyer | A victim's guide to reporting, evidence, and compensation
Summary
Since 2019, Korea's Labor Standards Act has required employers to investigate and act on workplace bullying complaints, but the law only covers bullying that causes "physical or mental suffering" or "worsens the work environment" through abuse of position or relationship in the workplace (근로기준법 제76조의2). Not every unpleasant interaction qualifies, and proving a pattern often matters more than any single incident. This page explains what the law actually covers, how to build a record employers and labor authorities will take seriously, and what remedies exist if your employer retaliates instead of acting.
Administrative · LaborRelated Law: Labor Standards Act (근로기준법)Victim Support
Workplace Bullying | What actually qualifies as workplace bullying under the law
Korean law does not punish every rude boss or unfair task assignment as "workplace bullying." The Labor Standards Act sets a specific test, and understanding it helps you frame your complaint in terms that will actually be investigated.
The statutory test
Workplace bullying (직장 내 괴롭힘) is defined as an employer or employee using their position or relationship in the workplace to inflict physical or mental suffering on another worker, or to worsen their working environment, beyond the appropriate scope of work (근로기준법 제76조의2). All three elements — abuse of position/relationship, an act beyond appropriate work scope, and resulting harm — generally need to be present.
Common patterns that qualify
Repeated public humiliation, deliberate exclusion from meetings or communication, assigning impossible workloads or no work at all, spreading rumors, and repeated verbal abuse have been recognized in labor ministry guidance and case practice as bullying when they form a pattern rather than a single isolated event.
What tends not to qualify on its own
A single instance of harsh criticism, a legitimate performance warning, or an unpopular but work-related instruction is unlikely to meet the threshold by itself. This is why documenting frequency, escalation, and the absence of legitimate work justification matters so much for your case.
Workplace Bullying | What evidence actually moves an investigation forward
Internal HR teams and the Ministry of Employment and Labor (고용노동부) both rely heavily on documentary evidence. Memory alone rarely persuades an investigator, so what you collect and how you collect it early on shapes the outcome.
Contemporaneous records
Keep a dated log of each incident — what happened, who was present, and what was said — written as close to the event as possible. Save messages, emails, and call logs; screenshots with visible timestamps carry more weight than descriptions after the fact.
Witnesses and corroboration
Coworkers who witnessed the conduct can be decisive, even if they are reluctant to formally testify while still employed. Identifying who was present at each incident, even without asking them to commit to anything yet, preserves your options later.
Medical and psychological documentation
If the bullying has caused stress, anxiety, or physical symptoms, a contemporaneous visit to a doctor or counselor creates an independent record connecting the conduct to actual harm, which matters both for internal proceedings and for any compensation claim.
Workplace Bullying | What happens if your employer retaliates after you report
Retaliation is one of the most common reasons victims hesitate to come forward — and Korean law addresses this directly, though enforcement still depends on documentation.
What counts as unlawful retaliation
Termination, demotion, reduced hours, exclusion from projects, or any other disadvantageous treatment connected to the report or the underlying facts can qualify as unlawful retaliation, separate from the bullying itself.
Employer's duty during investigation
During the investigation, the employer must take appropriate measures such as reassignment or paid leave to separate the reporting worker from the alleged perpetrator if the victim requests it, and must not disclose the reporting worker's identity against their wishes (근로기준법 제76조의3).
⚠ Retaliation carries criminal penalties for the employer
An employer who dismisses or otherwise disadvantages a worker because they reported bullying, or because they were confirmed as a victim, can face imprisonment of up to 3 years or a fine of up to 30 million won (근로기준법 제76조의3 제6항, 제109조).
Workplace Bullying | Reporting routes and compensation options
Victims generally have two tracks that can run in parallel: an internal or administrative complaint aimed at stopping the conduct and disciplining the perpetrator, and a civil claim aimed at compensation for the harm already suffered.
Internal report and Ministry of Employment and Labor complaint
Employers with the reporting obligation must investigate promptly upon receiving a bullying report and take necessary measures including disciplinary action if the facts are confirmed (근로기준법 제76조의3). If the employer fails to investigate or the workplace is too small to have an internal process, a complaint can be filed with the regional Ministry of Employment and Labor office.
Civil claim for damages
Separately from any workplace disciplinary outcome, a victim can pursue a civil claim for mental and, where applicable, physical damages caused by the bullying, generally on a tort basis (민법 제750조), and in some cases the employer's failure to prevent or properly respond to reported bullying can itself support liability.
Industrial accident recognition for severe cases
Where workplace bullying causes a diagnosable mental illness such as depression or an adjustment disorder, it may be possible to seek recognition as an industrial accident (산업재해) under the Industrial Accident Compensation Insurance Act, which can provide medical and income compensation independent of any claim against the individual perpetrator.
Workplace Bullying | From first consultation to resolution
1
Initial consultation and evidence review We review what you've already documented, identify gaps, and help you understand whether the conduct is likely to meet the statutory threshold before you file anything formally.
2
Choosing the reporting route Depending on your workplace size, your employer's responsiveness, and whether you're still employed there, we help decide between an internal HR report, a Ministry of Employment and Labor complaint, or filing both.
3
Filing and investigation We assist with drafting the complaint, organizing exhibits, and preparing you for interviews, while monitoring whether the employer meets its statutory investigation and protective obligations.
4
Responding to retaliation, if it occurs If disadvantageous treatment follows your report, we help document the connection and pursue separate remedies, including a report to the labor authority for the retaliation itself.
5
Compensation or industrial accident claim Where appropriate, we pursue a civil damages claim, an industrial accident application, or both, depending on the severity of the harm and what outcome you're seeking.
Workplace Bullying | How costs are typically calculated
Initial consultation Consultation fees, if any, are set separately and explained upfront before any engagement begins.
Retainer for complaint or investigation support A retainer for filing an internal report, a Ministry of Employment and Labor complaint, or representing you during the employer's investigation is generally set based on the complexity of the facts and the volume of evidence involved.
Civil damages claim fees If a separate civil claim for compensation is filed, fees are typically structured as a retainer plus a contingency portion tied to the amount recovered, calculated according to the claimed damages.
Industrial accident application fees Industrial accident recognition claims are often billed differently from civil claims, reflecting the administrative nature of the process and the medical documentation involved.
Disbursements Separate from legal fees, actual costs such as medical record fees, expert opinion fees, or document certification costs may apply depending on what your case requires.
※ Costs vary depending on case complexity and specific circumstances; exact fees will be provided during consultation. No specific outcome is guaranteed.
Workplace Bullying | Self-Check Before You Report
1️⃣ Does this meet the legal threshold?
Is there a power or relationship imbalance being used against you (supervisor, senior colleague, or majority group)?
Has this happened more than once, or is it severe enough to matter as a single incident?
Is there a work-related justification, or does the conduct go beyond any reasonable business purpose?
Has it caused you actual distress, health effects, or made your job harder to perform?
2️⃣ Do you have usable evidence?
Do you have a dated log of each incident with details of what was said or done?
Do you have saved messages, emails, or recordings with visible timestamps?
Can you identify coworkers who witnessed any of the incidents?
Have you seen a doctor or counselor about any resulting symptoms?
3️⃣ Is your employer handling the report properly?
Did your employer begin an investigation promptly after you reported?
Did they offer separation measures (reassignment, paid leave) if you asked?
Has your identity as the reporting party been kept confidential against your wishes?
Has any disciplinary or corrective action actually been taken?
4️⃣ Are you experiencing retaliation?
Have you been demoted, had your hours cut, or been excluded from work since reporting?
Has anyone suggested you should resign or drop the complaint?
Can you connect the timing of any adverse treatment to your report?
Frequently Asked Questions
Q. Does workplace bullying law apply to my company if it's small?
A. The core prohibition on workplace bullying under the Labor Standards Act applies broadly, but the specific duty to run an internal investigation process applies to employers with 5 or more employees, since smaller workplaces are excluded from many Labor Standards Act provisions. If your workplace is too small to have an internal process, you can still file a complaint directly with the Ministry of Employment and Labor.
Q. Can I report anonymously?
A. You can request that your identity not be disclosed, and the law requires the employer not to reveal the identity of the reporting worker against their wishes during the investigation (근로기준법 제76조의3). However, a fully anonymous report can make it harder for the employer or labor authority to investigate effectively, so this is a tradeoff worth discussing before you file.
Q. Can I be fired for reporting workplace bullying?
A. No. Dismissing or otherwise disadvantaging a worker because they made a bullying report, or because they were confirmed as a victim, is unlawful and can expose the employer to criminal penalties (근로기준법 제76조의3 제6항, 제109조). If this happens, it should be documented and reported as a separate violation.
Q. What if my employer investigates but decides the conduct wasn't bullying?
A. You are not bound by your employer's internal conclusion. You can still file a complaint with the regional Ministry of Employment and Labor office, and separately pursue a civil claim for damages if you believe the conduct caused you harm, regardless of the internal finding.
Q. Is it still bullying if it happened over a chat app instead of in person?
A. Yes. The form of the conduct doesn't determine whether it qualifies — repeated humiliating, excluding, or abusive messages sent through KakaoTalk, Slack, or similar platforms can be documented as bullying evidence, and in some ways these are easier to prove because they leave a timestamped record.
Q. Can I get compensation without going through a criminal case?
A. Yes. A civil claim for damages caused by workplace bullying is generally based on tort law (민법 제750조) and does not require a criminal conviction of the perpetrator. Criminal liability, where it exists, is a separate track from civil compensation.
Q. What counts as "worsening the work environment" under the law?
A. This covers situations where the bullying makes it substantially harder to do your job, even without direct verbal or physical abuse — for example, being excluded from necessary information, isolated from your team, or given no meaningful work at all, in a way that goes beyond a legitimate business decision.
Q. How long do I have to file a claim?
A. A civil damages claim based on tort generally must be filed within 3 years of when you became aware of the harm and who caused it (민법 제766조 제1항). There is no separate statutory deadline for an internal report or a Ministry of Employment and Labor complaint, but reporting promptly generally makes the evidence stronger.
Q. Can I sue the coworker who bullied me personally, or only the company?
A. Both are possible. The individual perpetrator can be personally liable in tort (민법 제750조), and depending on the circumstances the employer may also bear liability for failing to prevent or properly respond to reported bullying. These claims are often pursued together.
Q. What if the person bullying me is my direct manager and I'm afraid to report internally?
A. You are not required to report to your immediate manager or through a chain that includes the alleged perpetrator. You can report directly to HR, to a designated compliance channel if one exists, or bypass the internal process entirely and file directly with the Ministry of Employment and Labor.
법무법인 프런티어(이하 “사무소”)는 개인정보보호법에 따라 정보주체의 개인정보 및 권익을 보호하고 개인정보와 관련된 정보주체의 고충을 신속하고 원활하게 처리하기 위하여 본 개인정보 처리방침을 수립·공개합니다.
제 1 조 수집하는 개인정보의 항목, 목적, 방법
제 2 조 개인정보의 처리 및 보유기간
제 3 조 개인정보의 제3자 제공
제 4 조 개인정보 처리업무의 위탁
제 5 조 정보주체의 권리·의무 및 그 행사방법
제 6 조 개인정보의 파기
제 7 조 의견수렴 및 불만처리
제 8 조 개인정보 처리방침의 변경
제 9 조 개인정보의 안전성 확보 조치
제 1 조 (수집하는 개인정보의 항목, 목적, 방법)
① 게시판 글 작성 시 필수 항목에 대한 수집목적은 ‘별도의 구체적 상담을 위하여’이며 수집항목은 ‘이름, 이메일, 연락처’입니다.
② 전항 외에 고객의 서비스 이용 과정이나 요청 사항 처리 과정에서 ‘IP주소, 접속로그, 단말기 및 환경정보, 서비스 이용기록, 쿠키’와 같은 정보들이 자동으로 수집 및 저장될 수 있으며, 이 때의 수집목적은 ‘사용자 홈페이지 이용, 사이트 이용에 대한 문의 민원 등 고객 고충 처리’입니다.
③ 사무소는 ‘홈페이지 고객 문의/고충 처리 시 전화 또는 인터넷을 통한 상담’과 같은 방법으로 개인정보를 수집합니다
제 2 조 (개인정보의 처리 및 보유기간)
관계법령의 규정에 따라 개인정보를 보존하여야 하는 의무가 있는 경우가 아닌 한, 정보주체의 개인정보는 원칙적으로 해당 개인정보의 처리목적이 달성될 때까지 보유 및 이용되며, 그 목적이 달성되면 지체 없이 파기됩니다.
제 3 조 (개인정보의 제3자 제공)
사무소는 정보주체의 개인정보를 본 처리방침에서 명시한 목적에 한해서만 처리하며 정보주체의 사전동의가 있는 경우 또는 개인정보보호법 등 관계법령의 규정에 의거한 경우에만 개인정보를 제3자에게 제공합니다. 사무소는 현재 개인정보를 제3자에게 제공하지 않고 있습니다.
제 4 조 (개인정보 처리업무의 위탁)
사무소는 현재 귀하의 개인정보 보호를 위해 귀하의 개인정보를 직접 취급 관리하고 있습니다. 단, 향후 보다 전문적인 서비스를 제공하기 위하여 제3의 전문기관에 귀하의 정보를 위탁할 필요가 있다고 판단되는 경우, 귀하의 사전 동의 하에 개인정보에 대한 취급을 위탁할 수 있습니다.
제 5 조 (정보주체의 권리·의무 및 그 행사방법)
① 정보주체는 개인정보보호법 등 관계법령이 정하는 바에 따라 사무소에 대해 개인정보의 열람, 정정 및 삭제, 처리정지 요구 등 개인정보 보호 관련 권리를 행사할 수 있습니다.
② 제1항에 따른 권리행사는 정보주체의 법정대리인이나 위임을 받은 사람을 통해서도 할 수 있습니다. 다만, 이 경우에는 개인정보보호법 시행규칙에 따른 위임장을 사무소에 제출하여야 합니다.
③ 사무소는 정보주체의 권리행사에 대하여 개인정보보호법 등 관계법령이 정하는 바에 따라 지체 없이 조치하겠습니다.
제 6 조 (개인정보의 파기)
① 사무소는 원칙적으로 개인정보의 처리목적이 달성된 경우 등 그 개인정보가 불필요하게 되었을 때에는 지체 없이 해당 개인정보를 파기합니다.
② 사무소가 관계법령의 규정에 따라 개인정보를 파기하지 아니하고 보존하여야 하는 경우에는 해당 개인정보 또는 개인정보파일을 다른 개인정보와 분리해서 저장·관리 합니다.
③ 사무소는 파기사유가 발생한 개인정보를 선정하여 개인정보 보호책임자의 승인을 받아 해당 개인정보를 파기합니다.
④ 사무소는 파기하여야 할 개인정보가 전자적 파일 형태인 경우 복원이 불가능한 방법으로 영구 삭제하며, 이외의 기록물, 인쇄물, 서면, 그 밖의 기록매체인 경우 파쇄 또는 소각합니다.
제 7 조 (의견수렴 및 불만처리)
정보주체는 개인정보 보호 관련 문의, 불만처리, 피해구제 등에 관한 사항을 아래 개인정보 보호책임자 또는 담당부서에 문의하실 수 있습니다. 사무소는 정보주체의 문의에 대하여 신속하고 충분한 답변을 드릴 것입니다.
개인정보 보호 책임자 : 변호사
연락처 : 02.
제 8 조 (개인정보 처리방침의 변경)
사무소의 개인정보 처리방침은 관련 법령, 지침 및 사무소 내부규정에 따라 변경될 수 있으며, 개인정보 처리방침이 변경되는 경우 관련 법령이 정하는 방법에 따라 공개합니다.
제 9 조 (개인정보의 안전성 확보 조치)
사무소는 개인정보의 안전성 확보를 위해 다음과 같은 조치를 취하고 있습니다.
관리적 조치 : 내부관리계획의 수립 및 시행, 구성원에 대한 정기적인 개인정보 보호교육 등
기술적 조치 : 개인정보처리시스템 등의 접근권한 관리, 접근통제시스템 설치, 고유식별정보 등의 암호화, 보안프로그램의 설치 등
물리적 조치 : 전산실, 자료보관실 등 개인정보 보관장소에 대한 접근통제