Unfair Trade Practice Lawyer | Understanding regulated conduct and building a response strategy
Summary
"Unfair trade practice" refers to a broad category of conduct prohibited under Article 45 of the Monopoly Regulation and Fair Trade Act (독점규제 및 공정거래에 관한 법률 제45조), covering unfair refusal to deal, discriminatory treatment, exclusionary practices, coercion, abuse of bargaining position, and unfair customer solicitation, among others. Because the statutory categories are broadly worded, whether a specific act qualifies almost always turns on economic evidence about market effects and intent, not just the literal wording. Companies contacted by the Fair Trade Commission for an on-site investigation or a request for materials need to assess exposure early, since findings can result in a corrective order, a surcharge calculated as a percentage of related sales, and in serious cases a criminal referral to prosecutors.
Unfair Trade Practice | What Counts as an Unfair Trade Practice
Article 45(1) of the Fair Trade Act lists the categories of conduct that can be treated as unfair trade practices, and the Enforcement Decree further specifies subtypes within each category. Not every instance of the listed conduct is automatically unlawful — the FTC and courts examine whether the conduct unfairly impedes fair competition or unjustly disadvantages a counterparty.
Item 1
Unfair Refusal to Deal / Discriminatory Treatment
This covers refusing to transact with a specific business without justification, or treating certain trading partners less favorably in price or terms than others (독점규제 및 공정거래에 관한 법률 제45조 제1항 제1호). The key issue is usually whether there was a legitimate business reason, such as credit risk or capacity constraints, or whether the refusal was aimed at excluding a competitor.
Item 3
Exclusionary Practices / Unfair Customer Solicitation
Includes practices that unfairly interfere with a competitor's transactions or attract customers through deceptive or excessively induced means (같은 법 제45조 제1항 제3호, 제4호). Disputes often center on whether ordinary marketing crossed into misleading representation or economic pressure on distributors.
Item 6
Abuse of Bargaining Position
This applies to a party in a superior bargaining position — commonly a large company toward a subcontractor or franchisor toward a franchisee — imposing unreasonable burdens such as unpaid additional work, unilateral price cuts, or forced purchase of goods (같은 법 제45조 제1항 제6호). Whether a real imbalance of bargaining power existed is usually the first point of dispute.
Item 8
Unfair Support to Affiliates
Covers transactions that provide economic benefit to an affiliated company on markedly favorable terms compared to normal transactions, potentially bolstering a company's position through indirect means rather than open competition (같은 법 제45조 제1항 제9호). These cases frequently involve extensive internal transaction data and require careful reconstruction of what a market-rate transaction would have looked like.
Overlap With Other Fair Trade Act Provisions
Conduct investigated as an unfair trade practice sometimes overlaps with abuse of market dominance (Article 5) or unfair collaborative acts, i.e., cartels (Article 40), which carry different standards of proof and different surcharge calculation methods. Early in an investigation it is worth clarifying which provision the FTC is actually building a case under, since the defense strategy differs significantly depending on the applicable article.
Unfair Trade Practice | How an FTC Investigation Unfolds
Fair Trade Commission investigations typically begin either from a third-party complaint, an ex officio investigation, or a referral from another agency, and proceed through on-site inspection, requests for materials, and interviews before a case report is drafted.
On-Site Inspection and Document Requests
FTC investigators can visit business premises to examine documents and electronic data relevant to suspected violations, and can separately request that materials be submitted by a set date (같은 법 제81조). Companies should keep a log of exactly what was collected or requested, since disputes over the scope of an investigation sometimes become a procedural defense in themselves.
Responding to the Examiner's Report
The Examination Bureau's report on examination results sets out the alleged facts, the applicable provision, and the proposed sanction, and the company is given a chance to review it and submit a written opinion before the Commission session. This is usually the most important single opportunity to reframe the factual narrative before it hardens into a formal decision.
The Commission Hearing
At the hearing, both the Examination Bureau and the company present their positions, and the Commission members deliberate and vote on whether a violation occurred and what sanction to impose. Preparing a hearing statement that anticipates the specific questions Commission members are likely to raise, rather than repeating the written submission, tends to matter more than companies expect.
⚠ Deadline to Submit an Opinion After the Examiner's Report
Once the FTC's Examination Bureau issues a report on the examination results (심사보고서), the company generally has a limited window to submit a written opinion before the case goes to the Commission's deliberation. Missing this window can significantly limit what arguments can still be raised at the hearing.
Unfair Trade Practice | Corrective Orders and Surcharge Calculation
If the FTC finds a violation, it can issue a corrective order requiring the company to stop the conduct and take remedial measures, and in many categories of unfair trade practice it can also impose a surcharge calculated based on the sales related to the violation.
Corrective Order and Public Announcement
A corrective order can require the company to cease the conduct, take measures to restore the prior state, and in some cases publicly announce the fact of the violation (같은 법 제49조). Because a public announcement order affects reputation independently of the surcharge amount, some companies focus their defense specifically on avoiding or narrowing that part of the order.
Surcharge Base and Ratio
The surcharge is generally calculated by applying a statutory ratio to the sales amount related to the violation during the relevant period, with the ratio and any aggravating or mitigating adjustments set out in the Enforcement Decree and the FTC's own surcharge guidelines (같은 법 제50조). Disputing how the 'related sales' figure is defined — for example, whether it should include an entire product line or only the specific transactions at issue — is often where the surcharge amount can be meaningfully reduced.
Criminal Referral
Certain unfair trade practices, particularly repeated or serious violations, can result in the FTC referring the matter to the prosecution, which can lead to a separate criminal proceeding against the company or its officers (같은 법 제71조). Because a criminal referral proceeds independently of the administrative sanction, a company's response strategy sometimes needs to address both tracks at once rather than treating the Commission hearing as the end of the matter.
Unfair Trade Practice | Challenging the Commission's Decision
A company that disagrees with the Commission's decision is not without recourse — there is a structured path to seek reconsideration or judicial review, though the deadlines are strict.
Filing Directly With the Seoul High Court
Unlike most administrative disputes that start at a district court, litigation challenging an FTC decision is filed as a first-instance case directly with the Seoul High Court, which reflects the specialized and technical nature of fair trade cases (같은 법 제100조). This means the case can move to the Supreme Court in one further appeal rather than the usual three-tier structure.
What the Court Actually Reviews
The court examines both whether the underlying conduct actually meets the statutory definition of an unfair trade practice and whether the sanction — the corrective order, public announcement, or surcharge amount — was calculated and imposed within the bounds of the Commission's discretion. Because much of the underlying case relies on economic analysis prepared during the investigation, building a competing economic or factual analysis early, rather than only at the litigation stage, tends to produce a stronger record on appeal.
⚠ 60-Day Filing Deadline for an Administrative Litigation
A lawsuit challenging an FTC decision must generally be filed within 60 days of receiving the written decision, and it goes directly to the Seoul High Court rather than a district court (같은 법 제100조, 제99조). Missing this deadline generally forecloses further challenge to the decision itself.
Unfair Trade Practice | From First Contact to Resolution
1
Initial Case Review Review the on-site inspection or document request received from the FTC, identify the suspected provision, and assess the company's exposure and available defenses.
2
Evidence and Document Organization Organize internal documents, contracts, and transaction data responsive to the FTC's requests, and prepare a factual timeline before any interview or further submission.
3
Opinion on the Examiner's Report Draft and submit a written opinion responding to the Examination Bureau's report on examination results, addressing both the factual findings and the proposed sanction.
4
Commission Hearing Prepare and deliver oral argument at the Commission hearing, anticipating questions from Commission members on the specific facts and market analysis.
5
Post-Decision Response If the decision is unfavorable, evaluate whether to seek reconsideration or file litigation with the Seoul High Court within the statutory deadline.
Unfair Trade Practice | How Fees Are Set
Retainer Fee Generally set based on the stage at which the firm is engaged — early-stage investigation response tends to differ from fees for a full Commission hearing or litigation — and on the complexity of the underlying transactions and volume of documents involved.
Success Fee Where applicable, a success fee can be structured around the concrete outcome achieved, such as a reduction in the surcharge amount or narrowing of the corrective order, rather than a guaranteed result.
Expert and Economic Analysis Costs Fair trade cases often require an economic expert to analyze market definition, related sales, or competitive effects; these costs are typically billed separately from the legal fee depending on the scope of analysis needed.
Disbursements Covers costs such as document production, translation of foreign-language materials, and travel for on-site fact-finding, billed at actual cost.
※ Costs vary depending on case complexity and specific circumstances; exact fees will be provided during consultation. No specific outcome is guaranteed.
Unfair Trade Practice | Self-Check Before You Respond
1️⃣ Received an On-Site Inspection or Document Request
Did the investigators identify the specific provision or type of conduct under suspicion?
Do you have a complete log of every document and data item collected or requested?
Have you preserved relevant emails and internal communications rather than allowing routine deletion?
Have relevant employees been briefed on what they can and cannot say during an interview?
2️⃣ Reviewing the Examiner's Report
Does the factual narrative in the report match your own internal records?
Is the proposed surcharge based on a related-sales figure you can dispute?
Is there a legitimate business justification for the conduct that the report does not address?
Have you calculated the filing deadline for your written opinion?
3️⃣ Preparing for the Commission Hearing
Have you identified which Commission members are likely to focus on which factual issues?
Do you have an economic analysis ready if market effects are contested?
Is there a public announcement order component you specifically want to challenge?
Have you considered whether a consent decree or voluntary corrective measure could resolve the case earlier?
4️⃣ After an Unfavorable Decision
Have you confirmed the exact date the written decision was received, since the 60-day clock runs from that date?
Have you decided whether to challenge the finding of violation, the sanction amount, or both?
Have you gathered the economic or factual analysis needed to support litigation at the Seoul High Court?
Are there parallel criminal referral proceedings that need a separate, coordinated response?
Frequently Asked Questions
Q. What is the difference between an unfair trade practice and abuse of market dominance?
A. Abuse of market dominance under Article 5 of the Fair Trade Act requires proof that the company holds a dominant position in a relevant market, while an unfair trade practice under Article 45 does not require market dominance and can apply to any business (독점규제 및 공정거래에 관한 법률 제5조, 제45조). Because the standards of proof differ, it matters which provision the FTC is actually pursuing.
Q. Can a small business be investigated for an unfair trade practice?
A. Yes. Unlike abuse of market dominance, most categories of unfair trade practice do not require the company to hold significant market power, so smaller businesses can be investigated, particularly for abuse of bargaining position toward subcontractors or franchisees (같은 법 제45조 제1항 제6호).
Q. How is the surcharge amount calculated?
A. The surcharge is generally calculated by applying a statutory ratio to the sales related to the violation during the relevant period, subject to adjustments under the Enforcement Decree and the FTC's surcharge guidelines (같은 법 제50조). Disputing how the related-sales base is defined is often the most effective way to reduce the final amount.
Q. Do I have to comply with an on-site inspection immediately?
A. FTC investigators generally must show identification and explain the purpose and scope of the inspection, and companies should cooperate while carefully documenting what is requested (같은 법 제81조). Refusing an inspection outright can itself create additional legal exposure, so the better approach is usually to cooperate while keeping precise records.
Q. What happens if I ignore a request for materials from the FTC?
A. Failing to respond to a lawful request for materials can result in separate sanctions and can also weaken your position when the Examination Bureau drafts its report, since the absence of your explanation may be read against you. It is generally advisable to respond within the given deadline even if the response is preliminary.
Q. Can I settle a case with the FTC before the hearing?
A. In some categories of cases, a company can propose a consent decree involving voluntary corrective measures instead of proceeding through a full sanction decision, though this option is not available for every type of violation (같은 법 제90조). Whether this path is realistic depends heavily on the specific facts and the stage of the investigation.
Q. Where do I file a lawsuit against an FTC decision?
A. Litigation challenging an FTC decision is filed directly with the Seoul High Court within 60 days of receiving the written decision, rather than starting at a district court (같은 법 제100조, 제99조). An appeal from that decision goes directly to the Supreme Court.
Q. Can a criminal case proceed alongside the FTC's administrative sanction?
A. Yes. For serious violations, the FTC can refer the matter to the prosecution for criminal investigation, and this criminal track proceeds independently of the corrective order and surcharge (같은 법 제71조). A company facing both often needs a coordinated strategy rather than addressing each separately.
Q. How long does an FTC investigation typically take from start to a Commission decision?
A. There is no fixed statutory timeline, and duration depends heavily on the complexity of the transactions and the volume of documents involved, ranging from several months for straightforward cases to well over a year for cases involving extensive economic analysis. Companies should plan for the possibility of a lengthy process rather than assuming a quick resolution.
Q. Will hiring a lawyer early in the investigation actually make a difference?
A. Because the written opinion on the Examination Bureau's report is often the last real opportunity to reshape the factual record before the Commission hearing, early involvement generally allows more options — including document organization and interview preparation — than waiting until after the report is issued.
법무법인 프런티어(이하 “사무소”)는 개인정보보호법에 따라 정보주체의 개인정보 및 권익을 보호하고 개인정보와 관련된 정보주체의 고충을 신속하고 원활하게 처리하기 위하여 본 개인정보 처리방침을 수립·공개합니다.
제 1 조 수집하는 개인정보의 항목, 목적, 방법
제 2 조 개인정보의 처리 및 보유기간
제 3 조 개인정보의 제3자 제공
제 4 조 개인정보 처리업무의 위탁
제 5 조 정보주체의 권리·의무 및 그 행사방법
제 6 조 개인정보의 파기
제 7 조 의견수렴 및 불만처리
제 8 조 개인정보 처리방침의 변경
제 9 조 개인정보의 안전성 확보 조치
제 1 조 (수집하는 개인정보의 항목, 목적, 방법)
① 게시판 글 작성 시 필수 항목에 대한 수집목적은 ‘별도의 구체적 상담을 위하여’이며 수집항목은 ‘이름, 이메일, 연락처’입니다.
② 전항 외에 고객의 서비스 이용 과정이나 요청 사항 처리 과정에서 ‘IP주소, 접속로그, 단말기 및 환경정보, 서비스 이용기록, 쿠키’와 같은 정보들이 자동으로 수집 및 저장될 수 있으며, 이 때의 수집목적은 ‘사용자 홈페이지 이용, 사이트 이용에 대한 문의 민원 등 고객 고충 처리’입니다.
③ 사무소는 ‘홈페이지 고객 문의/고충 처리 시 전화 또는 인터넷을 통한 상담’과 같은 방법으로 개인정보를 수집합니다
제 2 조 (개인정보의 처리 및 보유기간)
관계법령의 규정에 따라 개인정보를 보존하여야 하는 의무가 있는 경우가 아닌 한, 정보주체의 개인정보는 원칙적으로 해당 개인정보의 처리목적이 달성될 때까지 보유 및 이용되며, 그 목적이 달성되면 지체 없이 파기됩니다.
제 3 조 (개인정보의 제3자 제공)
사무소는 정보주체의 개인정보를 본 처리방침에서 명시한 목적에 한해서만 처리하며 정보주체의 사전동의가 있는 경우 또는 개인정보보호법 등 관계법령의 규정에 의거한 경우에만 개인정보를 제3자에게 제공합니다. 사무소는 현재 개인정보를 제3자에게 제공하지 않고 있습니다.
제 4 조 (개인정보 처리업무의 위탁)
사무소는 현재 귀하의 개인정보 보호를 위해 귀하의 개인정보를 직접 취급 관리하고 있습니다. 단, 향후 보다 전문적인 서비스를 제공하기 위하여 제3의 전문기관에 귀하의 정보를 위탁할 필요가 있다고 판단되는 경우, 귀하의 사전 동의 하에 개인정보에 대한 취급을 위탁할 수 있습니다.
제 5 조 (정보주체의 권리·의무 및 그 행사방법)
① 정보주체는 개인정보보호법 등 관계법령이 정하는 바에 따라 사무소에 대해 개인정보의 열람, 정정 및 삭제, 처리정지 요구 등 개인정보 보호 관련 권리를 행사할 수 있습니다.
② 제1항에 따른 권리행사는 정보주체의 법정대리인이나 위임을 받은 사람을 통해서도 할 수 있습니다. 다만, 이 경우에는 개인정보보호법 시행규칙에 따른 위임장을 사무소에 제출하여야 합니다.
③ 사무소는 정보주체의 권리행사에 대하여 개인정보보호법 등 관계법령이 정하는 바에 따라 지체 없이 조치하겠습니다.
제 6 조 (개인정보의 파기)
① 사무소는 원칙적으로 개인정보의 처리목적이 달성된 경우 등 그 개인정보가 불필요하게 되었을 때에는 지체 없이 해당 개인정보를 파기합니다.
② 사무소가 관계법령의 규정에 따라 개인정보를 파기하지 아니하고 보존하여야 하는 경우에는 해당 개인정보 또는 개인정보파일을 다른 개인정보와 분리해서 저장·관리 합니다.
③ 사무소는 파기사유가 발생한 개인정보를 선정하여 개인정보 보호책임자의 승인을 받아 해당 개인정보를 파기합니다.
④ 사무소는 파기하여야 할 개인정보가 전자적 파일 형태인 경우 복원이 불가능한 방법으로 영구 삭제하며, 이외의 기록물, 인쇄물, 서면, 그 밖의 기록매체인 경우 파쇄 또는 소각합니다.
제 7 조 (의견수렴 및 불만처리)
정보주체는 개인정보 보호 관련 문의, 불만처리, 피해구제 등에 관한 사항을 아래 개인정보 보호책임자 또는 담당부서에 문의하실 수 있습니다. 사무소는 정보주체의 문의에 대하여 신속하고 충분한 답변을 드릴 것입니다.
개인정보 보호 책임자 : 변호사
연락처 : 02.
제 8 조 (개인정보 처리방침의 변경)
사무소의 개인정보 처리방침은 관련 법령, 지침 및 사무소 내부규정에 따라 변경될 수 있으며, 개인정보 처리방침이 변경되는 경우 관련 법령이 정하는 방법에 따라 공개합니다.
제 9 조 (개인정보의 안전성 확보 조치)
사무소는 개인정보의 안전성 확보를 위해 다음과 같은 조치를 취하고 있습니다.
관리적 조치 : 내부관리계획의 수립 및 시행, 구성원에 대한 정기적인 개인정보 보호교육 등
기술적 조치 : 개인정보처리시스템 등의 접근권한 관리, 접근통제시스템 설치, 고유식별정보 등의 암호화, 보안프로그램의 설치 등
물리적 조치 : 전산실, 자료보관실 등 개인정보 보관장소에 대한 접근통제